If Dome Tours decides not to travel for Hajj this year and another tour operator from UK is going, can we get assistance or a refund from Dome to go with them?
It is our duty as a tour operator to carry out due diligence and ensure that it is safe to provide the necessary services to pilgrims. In the case of service termination by Dome Tours, we will offer you an option to postpone Hajj to the following year or a full refund as per the Package Travel Regulations.